Appointment Preparation 

How do I schedule an appointment? 

To request an appointment, search for your nearest clinic or request an appointment online by clicking the link. 

What should I expect at my first appointment? 

For your first appointment, please plan to arrive 10-15 minutes before your scheduled time. We are a healthcare office, so there will be some paperwork and forms to sign.  

Parents/guardians: For patients under the age of 18, please come with your child or make arrangements to sign paperwork before your child’s first appointment.  

Things to bring: Insurance card(s), state ID, a list of medications you are currently taking and if your doctor ordered therapy, please bring in your referral or prescription. 

What should I wear? 

We want you to be comfortable during your visits. You are welcome to come in your street clothes or change into something comfortable when you get here. If we are evaluating your knee or shoulder for the first time, you may choose to bring a T-shirt or shorts, but it is not required. We do suggest comfortable shoes with non-skid bottoms for your comfort and safety. However, some of our pediatric locations do not allow shoes. 

How much does PT cost?

Ivy proudly offers complimentary screenings* and direct access for patients in need of physical therapy. But before treatment, it is always a good idea to reach out to your insurance company. You can ask what your policy’s coverage for physical therapy consists of and if the provider is in your network. Contact your local clinic so we can answer any other questions you have and help you understand your benefits. 

*Beneficiaries of federal health care programs aren’t eligible for free screenings, and they’re only available at participating locations. 

What types of forms do I need to fill out prior to my appointment? 

Like most healthcare visits, you will need to fill out appropriate forms when you arrive for your first visit.

How long do I need to attend physical therapy? 

After your initial evaluation, your therapist will recommend a personalized treatment plan, including an estimated length of care. The recommended number of treatments can range from several visits to several months depending on the severity of your injury and the level of function you seek to attain.